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FAQ

How does GardenCrate produce delivery service work? 
We bring fresh, seasonal organic produce directly from our farm right to your door. You choose the Crate Type, Size and Delivery Frequency that best fits your lifestyle.

We will help you our by pre-selecting the contents of your box based on what is in season and your likes.  Then on-line, you can log in to your account to modify your preferences by exchanging items if you chose to do so. 

There is no commitment — you can change or suspend your service to fit your schedule or vacations. 

How do I get started
Go ahead and sign up as a "New Member".   There is no iniatial cost until you place an order.  In the sign up process you’ll be able to create an account, enter your delivery information and select the Crate Type, Size and Delivery Frequency that best fits your needs. 

Where does the produce in the come from?
Our Organic produce is first sourced from our gardens.  We also partner with several neighbors and Amish with the same growing practicise as we have so we can offer a bigger variety while introducing to you our new farmers and Artisans.    We all are committed to working towards the principles of sustainability outlined in the Farmer’s Pledge.   

Is everything organic?
A greater percent of our produce in your Crate is either certified organic or mainly chemical and pesticide free!  We eat the same food as you theirfor we care that our produce is grown in a sustainable farming system that nourishes a healthy ecosystem and cares for our environment.  

Is your produce GMO-free? What about your seeds?
Yes. Absolutely!  Boo for GMO's.  We do not agree with GMO practices, and it is not allowed in a component of our organic practices.
 
What size box should I order?

We give a recommendation while it is difficult to do based on different families sizes and needs including their eating and cooking habits, we often find that a family of 2-4 enjoys the Family size crate at $39.95 delivered every week.  You will always have left over produce, but we will help educate you to reserve it and make it handy for cooking with it later on when it is out of season.  It could be as simple as cutting it up, putting it in a bag and freezing it for the next stir-fry, casserole or a nice batch of vegetable soup. Lettuce and greens, tomatoes, onions are the most popular items when they come in season and you will be getting a generous selection of more unusual crops each season.

Tip!—If you have a special request, you can try contacting or texting us by phone and we will do what we can to get it on our delivery even if it is a last minuite request!  

How frequently should I receive a delivery? 
You choose the weeks!  The majority of our customers get a box every week as their main weekly source and intake of fruits and vegetables.  This sometimes saves a trip to the grocery store and to avoid all the temptations and advertizing of chemical and processed foods.   You can choose to get a delivery every other week, every three weeks, every four weeks or ramdom weeks!   You can change your delivery frequency as your needs change.

When is the cut-off time for making changes to my service / box type?
As we need time to harvest and prepare for the packing and delivery of your box, we need to receive all changes to your service by 8 a.m. on wednesdays. Changes to your service can be made on your account online before that.

What if I am allergic or do not like certain items?
You just click dislike on the likes and dislike page.  Generally we exclude these items from your box when you fill out the list.
 



What if I receive an item in my delivery that I am not satisfied with?
As fresh produce is delicate in nature, we do our best to properly pack items for the journey from our farm to your door. If you receive produce that is damaged, or find an item missing from your order, please contact us immediately and we will make it right. Quality produce and outstanding customer service are of utmost importance to us.
 

How Long is the your season and when does my delivery start?
We are open year round as we try to keep our green houses full plus in winter we have root crops, winter squash, cabbages and Artian specialties and home staples like Bread, Milk and Kombucha!

What is included in my summer produce GardenCrate?
We grow more than forty different kinds of vegetables, fruits, and herbs.  Each week you will receive a variety of freshly harvested vegetables as they come in season such as early summer crops like strawberries, rhubarb, peas, beans and cherry tomatoes and moving on to crops such as summer squash, salad greens and tomatoes and continuing on to other crops, like fennel, parsnips, or rutabaga.

Also  don't forget to sign up for our other featured Specialty Products such as free range, organic chicken, eggs, grass fed beef, real honey, maple syrup, Kombucha and much much more!
 
Can I split a my Crate with a Neighbor or Friend?
Of course.  but you will have to work the details out with them such as pick up, cost, etc.

What other benefits to buying from GardenCrate Company?
You will enjoy many months of fresh, locally and sustainability grown produce grown locally and support and promote local agriculture,

What is the Real Price Value of a Produce Crate?    This is what I found out.  Researchers at the University of Massachusetts has to say about comparable farms like CSA shares that they are under-priced. Consumers save $300-1000 per season by subscribing to a CSA and share prices may not adequately cover the farmers’ inputs, especially land costs. The researchers concluded, “These results suggest that CSA operations provide excellent value to the consumer and [the farmer] should be able to price shares to cover all production costs. Figuring that a full share at $400 represents only 6 percent of the $6500 an average American family spends on food each year, and provides the most important component of the diet for five months, CSA is a genuine bargain, especially if it encourages consumers to eat more fresh vegetables and less processed products.

Can I work for my vegetables?
We do offer a limited number of hours for those of enjoy working with the soil and can work in the elements of nature and the reap the bounty's  of their labor!  We have not only packing and field work available but also, computer and office work, mannig the farmers market.




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